FAQs
Frequently asked questions
FAQs
How do i place an order
- Select the items you’d like to purchase and click "Add to Cart."
- When you’re ready to checkout, click "Checkout" and fill in your details.
- Fill the required information then choose your payment method: Visa or Cash on Delivery.
- Finalize your purchase by clicking "Complete Order."
- You’ll receive an order number through mail keep it handy for tracking or or processing a refund or exchange. .
How much does delivery cost and how long does it take to be delivered?
- Shipping all over Egypt within 2-4 business days.
Shipping Fees :
- Starting from 60 egp to 100 egp depending on your city
How to return or exchange my order?
We give you 3 days to fall in love with your items! If you’re not completely satisfied, you can request a refund or exchange within 3 days of receiving your order. Simply ensure the item is in its original condition, with its packaging and proof of purchase. For refunds or exchanges, just reach out to us on Facebook or Instagram, Please note that a standard processing fee may apply for refunds or online exchange.
Does the order comes with packaging
Presentation is key when it comes to the perfect gift! That’s why we take extra care in wrapping each piece in luxurious, premium packaging. Whether you're celebrating a special occasion or simply treating yourself, our jewelry is beautifully presented to ensure it arrives in style, making every moment even more memorable.
How can I contact customer support if I have any other questions?
You can reach out to us anytime through our Facebook or Instagram pages for assistance with your inquiries. We're here to help!
- Instagram: gloryjewelry.co